A low rating is a reason to look twice, not an automatic no. Here is how much weight it deserves next to the fare and the pickup, with two example offers worked through.

Take a low-rated rider when the fare and the pickup are strong on their own. When the offer is only borderline, let the rating tip it to a skip.
A rider rating tells you something, but not much. You don’t know why it’s low. It could be one bad night, a few strict drivers or a real pattern. That makes it a tiebreaker, not the main event. The fare and the pickup decide whether a trip pays. The rating decides close calls.
Take it when
- The offer clears your per-mile and hourly minimums without help
- The pickup is short, 3 miles or less
- Comet still grades it green with the rating counted
- The pickup spot is somewhere you’re comfortable stopping
Skip it when
- The offer was already amber before the rating
- The pickup is long and the trip is short
- Something about the request or the spot doesn’t sit right with you
- You’d spend the whole ride on edge, whatever it pays
How much weight the rating gets
Comet’s default line is 4.5. A rider below it counts against the offer, the same way a long pickup or a weak rate per mile does. It doesn’t veto the trip on its own. A strong fare can carry a low rating, and that’s on purpose: turning down every well-paid trip because of one number costs you real money.
Here is what that looks like on an example offer.
Anatomy of a low-rated offer
The rider’s rating, below Comet’s 4.5 default.
The pickup: 6 minutes of driving before the rider is in the car.
The trip: 22 minutes with the rider in the car.
The payout, which has to cover pickup and trip together.
Comet grades this one Highly profitable — accept, green. The 4.31 rating counts against it and takes two points off the score. The rest of the offer more than covers that: a 1.8 mile pickup, $1.93 a mile and $46.29 an hour over 11.2 miles and 28 minutes, pickup included. After $1.36 to drive it, $20.24 is left.
That’s a strong fare carrying a low rating. If nothing else feels off, it’s worth taking.
When the rating should decide
Now a weaker example. A Lyft request pays $7.40 for a 4.2 mile pickup and a 3.1 mile trip, 21 minutes in all. That works out to $1.01 a mile and $21.14 an hour, with a pickup past the 3 miles Comet counts as good.
With a 4.94 rider, Comet calls it Borderline — your call, amber. With a 4.38 rider, the same trip becomes Unprofitable — skip, red. Nothing else changed. The rating only moved the verdict because the offer was already on the edge.
That’s the job a rating should do. On a strong offer it barely matters. On a thin one it’s the reason to pass. If you find yourself arguing for a low-paying trip with a low-rated rider, you already have your answer.

The rating is one signal of several
Where the pickup is, what time it is and how the request reads all count too. A good fare doesn’t oblige you to take a trip you’re uneasy about.
Set the line where it fits you
The 4.5 line is a default, not a rule. You can change it in Comet, along with your per-mile and hourly minimums and how far you’ll drive to a pickup. You might want a stricter line late at night and a looser one in daytime. Pick what lets you drive calmly.
A few practical habits help whatever line you choose:
- Check the pickup pin before you accept, not after.
- If something feels wrong when you arrive, you don’t have to start the trip. Look up how cancellations and in-app safety tools work in your driver app’s help screens or your market’s driver pages.
- In an emergency, call 911.
For how far a pickup is worth driving in the first place, see Is a long pickup worth it?.
What should an hour of driving pay you?
Below your low end counts against an offer. At your high end or above counts for it.
