Comet
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A low rating is a reason to look twice, not an automatic no. Here is how much weight it deserves next to the fare and the pickup, with two example offers worked through.

Updated 3 min read
A downtown street at dusk with cars and lit windows
The rating sits on the offer card with the fare and the pickup. Read all three together.
The short answerTake a low-rated rider when the fare and the pickup are strong on their own. When the offer is only borderline, let the rating tip it to a skip.

A rider rating tells you something, but not much. You don’t know why it’s low. It could be one bad night, a few strict drivers or a real pattern. That makes it a tiebreaker, not the main event. The fare and the pickup decide whether a trip pays. The rating decides close calls.

Take it when

  • The offer clears your per-mile and hourly minimums without help
  • The pickup is short, 3 miles or less
  • Comet still grades it green with the rating counted
  • The pickup spot is somewhere you’re comfortable stopping

Skip it when

  • The offer was already amber before the rating
  • The pickup is long and the trip is short
  • Something about the request or the spot doesn’t sit right with you
  • You’d spend the whole ride on edge, whatever it pays

How much weight the rating gets

Comet’s default line is 4.5. A rider below it counts against the offer, the same way a long pickup or a weak rate per mile does. It doesn’t veto the trip on its own. A strong fare can carry a low rating, and that’s on purpose: turning down every well-paid trip because of one number costs you real money.

Here is what that looks like on an example offer.

Anatomy of a low-rated offer

14.31

The rider’s rating, below Comet’s 4.5 default.

21.8 mi

The pickup: 6 minutes of driving before the rider is in the car.

4$21.60

The payout, which has to cover pickup and trip together.

Comet grades this one Highly profitable — accept, green. The 4.31 rating counts against it and takes two points off the score. The rest of the offer more than covers that: a 1.8 mile pickup, $1.93 a mile and $46.29 an hour over 11.2 miles and 28 minutes, pickup included. After $1.36 to drive it, $20.24 is left.

That’s a strong fare carrying a low rating. If nothing else feels off, it’s worth taking.

When the rating should decide

Now a weaker example. A Lyft request pays $7.40 for a 4.2 mile pickup and a 3.1 mile trip, 21 minutes in all. That works out to $1.01 a mile and $21.14 an hour, with a pickup past the 3 miles Comet counts as good.

With a 4.94 rider, Comet calls it Borderline — your call, amber. With a 4.38 rider, the same trip becomes Unprofitable — skip, red. Nothing else changed. The rating only moved the verdict because the offer was already on the edge.

That’s the job a rating should do. On a strong offer it barely matters. On a thin one it’s the reason to pass. If you find yourself arguing for a low-paying trip with a low-rated rider, you already have your answer.

A lit street corner at night after rain, with a pickup truck stopped at the crosswalk.
A street corner at night after rain. Where you pick up matters as much as who.

The rating is one signal of several

Where the pickup is, what time it is and how the request reads all count too. A good fare doesn’t oblige you to take a trip you’re uneasy about.

Set the line where it fits you

The 4.5 line is a default, not a rule. You can change it in Comet, along with your per-mile and hourly minimums and how far you’ll drive to a pickup. You might want a stricter line late at night and a looser one in daytime. Pick what lets you drive calmly.

A few practical habits help whatever line you choose:

  • Check the pickup pin before you accept, not after.
  • If something feels wrong when you arrive, you don’t have to start the trip. Look up how cancellations and in-app safety tools work in your driver app’s help screens or your market’s driver pages.
  • In an emergency, call 911.

For how far a pickup is worth driving in the first place, see Is a long pickup worth it?.

Step 3 of 4

What should an hour of driving pay you?

Below your low end counts against an offer. At your high end or above counts for it.

$18 – $25
$10$20$30$40
Continue

Your minimums, your rules

Comet reads each offer card and grades it against the minimums you set, rating included. Green, amber or red shows over the driver app before you tap. You still make the call.

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